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Monday, October 8, 2007

Improving ING Direct Online Bill Pay

While I love the service at ING, one thing about their bill payment program needs improvement.

Let's say you schedule a bill payment for December 1, 2007 for $100. ING will allow you to change the amount to $100 or to $120. It will not; however, allow you to change the date without cancelling the original transaction.

1 comment:

lulu said...

yeah that annoys me too. Then you also have the fact that ING will take the money out of the account on that day you stated, so you don't gain interest on it,but the payment takes a few days to actually get to the creditor. So you are just losing money in between.

But hey I still love my ING accounts.