Wednesday, July 23, 2008

Pricing Errors – Do you fix them?

A few days ago, I bought a GPS unit for my fiancé at BJ's Wholesale club. Today, Quicken picked up the charge; however, it was $150 less than it should have been. Should I go to the store to correct the error?

If I notice the mistake and I am still in a store, I always do my best to correct the error. Honesty is important to me. In this case, I am torn. Going back to the original store would be impossible (I bought it out of state) and working with the local store to fix it would be a huge hassle. My time is valuable and wasting an hour in the store to correct their mistake seems excessive.


1 comment:

Anonymous said...

If you have to ask, then you already know what the right answer is.