Posts
Over the weekend, I noticed my upstairs TV no longer received HD channels for Fox and CBS. This TV is in our bedroom and doesn't have a cable box. Basically, we use it to watch network TV before bed. Why pay for a cable box?
When I looked into my "technical problem," Comcrap informed me that they were "encrypting" the HD signal and I would need a cable box to receive FREE TV. Basically, they could have cared less. They want to force subscribers to pay a monthly fee for a box and remote and "HD" gives them a way.
Unfortunately for them, I was able to get a better deal for cable/internet from Uverse. In a tough economy, one would think Comcast would try to keep customers happy. Not give them the shaft.
1 comment:
Hi!
We do value your business and hate to see you go. If you'd like our team to look into this and see if we can get you a better deal, email us at We_Can_Help@cable.comcast.com.
Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
Post a Comment